Including the forms we cannot sign

Medical Certificates
and Letters in Ireland

Some medical paperwork an Irish GP can complete over video. Some of it needs a doctor in the room with you, and some of it is not a GP's job at all. Here is which is which, so you do not pay for a consultation that cannot give you what you came for.

Read this before you book

If you need a driver medical report, a social welfare Certificate of Incapacity for Work, an insurance or occupational health report, a firearms medical, or any form requiring a physical examination, an online consultation cannot help you and you should not book one for that purpose. Each of those is listed below with the person or body who can actually do it.

WHAT WE ISSUE

Five Documents an Online Consultation Can Produce

This is the complete list — not a sample of a longer one. Each is generated by the GP during or after your consultation and lands in your account as a signed PDF.

Medical certificate (sick note)

A private medical certificate for an employer, a school, a college or an exam board, covering a stated period of absence. Your GP can also certify a return to work with restrictions — light duties only, with the restrictions written out — rather than a straight fit or unfit.

What it contains: Certificate number, issue date, your name and date of birth, the dates and duration of absence, the medical reason, any return-to-work restrictions, and the GP’s name, qualification and Medical Council registration number.

The limit: It is a private certificate. It is not the Department of Social Protection’s Certificate of Incapacity for Work — see below.

Referral letter to a consultant or clinic

A specialty-addressed referral letter setting out the reason for referral, the relevant history and a clinical summary, so the service you are referred to has what it needs to triage you.

What it contains: Referral number, specialty, urgency, your details, the reason for referral, a clinical summary and the referring GP’s registration details.

The limit: A referral gets you into a queue; it does not create an appointment, and public waiting lists are managed by the receiving service, not by us.

Consultation summary

A written record of the consultation — what was discussed, the assessment and the plan. Useful when you want to bring it to your own GP, a specialist, or an occupational health service so they are not starting from nothing.

What it contains: Date and type of consultation, presenting problem, assessment, plan and the treating GP’s details.

The limit: It records this consultation only. It is not a summary of your full medical history, which we do not hold.

Prescription, sent to your pharmacy

Where a prescription is clinically appropriate, it is generated as a signed Irish prescription and transmitted to the pharmacy you nominate over Healthmail, the HSE-approved secure clinical email service.

What it contains: Your details, the medicine, dose and quantity, and the prescriber’s Medical Council registration number and signature.

The limit: Healthmail only. If your pharmacy has no @healthmail.ie address we cannot send to it, and some medicines cannot be prescribed remotely at all.

Receipt for your consultation

An itemised receipt for the fee you paid, which is what you need for a health-insurance claim or when claiming tax relief on medical expenses.

What it contains: Date, amount paid, service description and practice details.

The limit: We issue the receipt. Whether a claim or a relief is allowed is a matter for your insurer or Revenue, not for us.

A certificate for a college absence often has a second step attached to it: the institution's own extenuating-circumstances or deferral form, which we do not complete and which carries its own deadline. What that involves, and what the certificate does and does not settle, is covered on student sick certificates in Ireland.

A certificate is a clinical decision, not a purchase

You are paying for a consultation with an Irish Medical Council registered GP. If, having assessed you, the GP concludes that a certificate, a referral or a prescription is not clinically appropriate, they will not issue one, and the consultation fee still applies. Any service that guarantees you a certificate before a doctor has seen you is telling you something a doctor cannot honestly promise.

OUT OF SCOPE

What an Online GP Cannot Do — and Who Can

Ten things people regularly ask us for that we have to turn down. Each one names the reason and where to go instead.

NDLS driver medical report (D501)

The D501 requires the doctor to physically examine you and certify you against the Group 1 or Group 2 medical fitness standard, including your eyesight. That cannot be done over video, and the NDLS may additionally require a separate eyesight report (D502) completed by a registered optometrist or ophthalmologist.

Go to: A doctor on the Register of Medical Practitioners seeing you in person — usually your own GP — plus an optometrist or ophthalmologist for the eyesight report.

Group 2, taxi, HGV and bus driver medicals

The same physical examination and eyesight standard applies, to a stricter threshold, and typically includes measurements such as blood pressure and vision testing that require you to be in the room.

Go to: A GP or occupational health doctor, in person.

Certificate of Incapacity for Work (Illness Benefit)

This is a Department of Social Protection form, not a private certificate. It is completed on the Department’s own certificate and normally submitted straight to the Department through its eCert system by a doctor set up to certify for it. The private medical certificate we issue is for your employer, school or college — it will not open or extend an Illness Benefit claim.

Go to: Your own GP, who can complete and submit the Department’s certificate. The Department pays the doctor for it, so the certificate itself is free to you.

Primary Medical Certificate (disabled drivers tax relief)

This is not issued by GPs at all. It follows an assessment by an HSE Senior Area Medical Officer against six statutory medical criteria, with an appeal route to the Disabled Drivers Medical Board of Appeal.

Go to: Apply through your local HSE health office for an assessment. Your GP and even a consultant cannot carry out this assessment.

Disabled Person’s Parking Card medical section

The medical section asks a doctor to describe and certify a permanent condition and a severe, lasting restriction on your ability to walk. That is an attestation about your long-term record and mobility, which a one-off remote consultation cannot honestly make. The application also needs a Garda to identify your photograph.

Go to: Your own GP or treating medical practitioner, then the Irish Wheelchair Association or the Disabled Drivers Association of Ireland, who run the scheme.

Firearm certificate medical report

A firearms medical report turns on your full medical history, particularly mental health history. It requires a doctor with access to your complete medical record — which we do not hold.

Go to: Your own GP, as part of the Garda firearms licensing process.

Insurance, mortgage protection and occupational health reports

A private medical attendant’s report is a report on your medical record, requested by an insurer or employer and answered from your notes. We hold a record of your consultation with us and nothing else, so any report we wrote would be misleading by omission.

Go to: Your own GP practice, which holds your records, or the occupational health provider your employer names.

Fitness-to-fly clearance and airline MEDIF forms

Airline medical departments assess these on examination findings and, for respiratory and cardiac conditions, sometimes on tests such as bloods or a hypoxic challenge. Those cannot be done remotely, and each airline sets its own form and deadline.

Go to: Your treating doctor or specialist, working to your specific airline’s medical form. Ask the airline first — many journeys need no clearance at all.

Anything needing an examination, a test or a measurement

Pre-employment medicals, sports and diving fitness certificates, drug and alcohol testing, blood pressure or ECG certification, and vaccination records for vaccines we did not administer all depend on something being done to you in person.

Go to: A GP practice, an occupational health service or a travel clinic, in person.

Witnessing or certifying identity documents

Passport application forms and similar identity documents are witnessed by a member of An Garda Síochána, not by a doctor. This is an identity check, not a medical one.

Go to: Your local Garda station.

Where these requirements come from

Verified against NDLS, HSE, Citizens Information, gov.ie and An Garda Síochána sources as of August 2026. Application forms, fees and eligibility criteria are set by those bodies and change — confirm on the official page before you act on anything here.

What a certificate has to show

Employers and colleges generally accept a certificate from any Medical Council registered doctor, provided it identifies the doctor and the period covered. Every certificate we issue carries all of the following.

  • The patient’s full name and date of birth
  • The dates the absence covers, and its duration
  • The date the certificate was issued
  • The doctor’s name, qualification and Medical Council registration number
  • The practice name, address and contact details
  • A unique certificate number an employer can quote when checking it

What it deliberately does not show

A certificate is shared with people who are not entitled to your medical history, so it is written accordingly.

  • No diagnosis beyond what is needed to justify the absence
  • No test results, medication list or clinical notes
  • No history from before the consultation — we do not hold it

Verifiable, without exposing you

Certificates and referral letters carry a QR code an employer can scan to confirm the document is genuine and current. Seeing the fuller detail requires entering your date of birth, so a certificate left on a desk does not hand your information to whoever picks it up.

WHAT A CERTIFICATE IS WORTH TO YOU

Statutory Sick Pay in Ireland

Under the Sick Leave Act 2022, an employee with at least 13 weeks' continuous service is entitled to 5 days of statutory sick leave per calendar year, paid by the employer at 70% of normal daily pay up to a maximum of €110 a day. The days do not carry over into the next year.

The Act allowed for that entitlement to be raised by ministerial order, and the increase to seven days was widely reported in advance — but the order was never made, so the entitlement remains at five days. Your contract may give you a more generous company scheme; check it before you assume the statutory floor is all you get. To claim, you need a certificate from a registered medical practitioner stating that you are unable to work.

Once statutory sick pay runs out, Illness Benefit from the Department of Social Protection is the next step — and that needs the Department's own Certificate of Incapacity for Work from your GP, not a private certificate.

What it costs

35

Monday to Friday, 8am to 5pm

50

Evenings, weekends and bank holidays

One fee for the consultation. There is no separate charge for a certificate, a referral letter or a consultation summary where the GP issues one, and the price for your chosen time is shown before you pay. See full pricing.

FREQUENTLY ASKED QUESTIONS

Medical Certificate Questions

Can an online GP in Ireland issue a medical certificate?

Yes, where it is clinically justified. An Irish Medical Council registered GP can assess you by video and issue a private medical certificate for an employer, a school, a college or an exam board, covering a stated period of absence and, if relevant, a return to work on light duties with the restrictions written out. What the GP cannot do is certify an absence they have no clinical basis for. The consultation fee buys the consultation and the doctor’s judgement; the certificate is an outcome of that judgement, not a product you are purchasing.

Is an online medical certificate the same as a social welfare sick cert?

No, and this catches people out. A Certificate of Incapacity for Work is a Department of Social Protection document used to claim or extend Illness Benefit, completed on the Department’s own certificate and usually submitted directly to the Department through its eCert system by a doctor set up to certify for it. The certificate we issue is a private certificate for your employer, school or college. If you are claiming Illness Benefit, go to your own GP for the Department’s certificate — it is free to you, because the Department pays the doctor’s fee for completing it.

Can an online GP complete my NDLS driver medical report?

No. The D501 medical report form requires a doctor on the Register of Medical Practitioners to examine you physically and certify whether you meet the Group 1 or Group 2 medical fitness standard, with specific reference to your eyesight. A video call cannot substitute for that examination, and depending on your licence history the NDLS may also require a separate eyesight report, form D502, completed by a registered optometrist or ophthalmologist. Book this with a GP who can see you in person, and check the NDLS medical fitness pages first to confirm whether you need a report at all.

Will my employer accept an online medical certificate?

In Ireland there is no legal requirement that a certificate come from a face-to-face consultation, and employers generally accept a certificate from any Medical Council registered doctor that carries the doctor’s registration number, the patient’s details, the dates covered and the practice’s contact details — all of which ours does. That said, some employers set their own sickness-absence policy that names a required form or a required doctor. Check your contract or staff handbook before you book, particularly if your employer runs its own occupational health service.

Can a GP backdate a medical certificate in Ireland?

A doctor can only certify what they have a clinical basis to certify. A GP can record the date you say your symptoms began, but our GPs certify from the date of the assessment onwards — we do not backdate cover, and no doctor will certify days of incapacity they had no way to assess and no history to support. If you have already been out of work for a stretch, say so at the start of the consultation and be specific about dates — the GP will tell you what they can and cannot cover, and that answer is theirs to make, not ours.

How much statutory sick pay am I entitled to in Ireland?

Under the Sick Leave Act 2022, employees with at least 13 weeks’ continuous service are entitled to 5 days of statutory sick leave per calendar year, paid by the employer at 70% of normal daily pay up to a maximum of €110 a day. The Act allowed for the entitlement to rise, but the increase to 7 days was never commenced, so it remains at 5 days. Your employer may offer a more generous scheme in your contract, and you need a certificate from a registered doctor to claim. Citizens Information sets out the current rules in full.

How can an employer check that my certificate is genuine?

Medical certificates and referral letters we issue carry a unique document number and a QR code. Scanning it opens a verification page on this site that confirms the document was issued by us and is still valid, without revealing any medical detail. To see the fuller detail, the person checking has to enter your date of birth, so the certificate itself does not leak your information to anyone who happens to see it. The certificate also carries the practice’s phone number and email for employers who prefer to ring.

What does an online GP consultation cost?

A consultation is €35 Monday to Friday between 8am and 5pm, and €50 in the evenings, at weekends and on bank holidays. The price for the time you pick is shown before you pay, and there is no separate charge for a certificate, referral letter or consultation summary where the GP issues one. The fee is for the consultation itself, so it is payable whether or not the GP concludes that a certificate is appropriate.

If what you need is on the first list

A certificate, a referral letter or a consultation summary from an Irish Medical Council registered GP, usually the same day. From €35, with the price for your chosen time shown before you pay.

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